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Terms & Conditions

Returns & Exchanges Policy

Lynhairstylz offers flexible, no hassle returns for eligible items in our online store. We want all of our customers to be happy with their purchases and we understand that sometimes, things happen and you may need to return your item for something else.
Keeping this in mind, we also need to abide by manufacturer policies so it is important that all shoppers contact us prior to placing orders to ensure items are suitable and returnable. Due to the nature of the types of products that we sell (“personal use items”) we are required to follow product manufacturer guidelines for the safety of all our customers.
When shopping online with us, as standard retail policy, these terms must be adhered to before checking out and completing your order online. Your cooperation is most appreciated and we strongly encourage all shoppers to contact us if you have questions at any time. We are always here and happy to help assist you with your purchases.

Terms

All sale items and discounted items are final sale. Customized products such as custom human hair wigs are also final sale.
Please note that all sales online, discounted and in store Purchase will also be a final sale.
Returns & Exchanges are Available!
Lynhairstylz offers returns, exchanges, and store credit with no time limit.
Lynhairstylz does not issue refunds, unless an order is cancelled or cannot be fulfilled, so please order carefully.
Returns will be permitted for an exchange or store credit Only!
Eligible Returns for Exchange👍
Returns will be accepted for products from only the following :
Human Hair Wigs ( Silk Based)
Human Hair Extensions
Human hair Topper
Final Sale applies to:
Any and all other items not included on the above list, including all discounted, sale items, clearance collections, custom design , glueless or lace human hair wigs.

Exchange Policy Procedures

How to Return an Eligible Product
Customers requiring a return must first contact us by email in order to review and identify your return. If the item you wish to return/exchange is eligible for return (packaged and look exactly how it was shipped), we will contact you within 24 hours with return instructions.
If your item is not eligible for return it will be denied and will not be issued. If Any items are sent not looking exactly how it was shipped, return/ exchange will be refused and returned back to you at your cost. A restocking fee of 30% applies to all human hair wigs ( that are eligible for return ).
Returnable items must not have been brushed or worn and free from scents such as smoke or perfume. All packaging and product tags must intact. Lynhairstylz reserves the right to refuse any returns that do not meet above requirements at our discretion and items will be shipped back at senders cost.

Shipping Policy

Shipping

Lynhairstylz ships anywhere in Canada, USA and worldwide. We offer flat fee shipping rates to make shipping cost less for our shoppers. The best thing about flat rate shipping so no matter how many items you order – -you only pay one low rate! For a simple flat fee, have your orders delivered right to your home or office. To view shipping rates, you may view them as you go through check out before you place your order.
Express and priority shipping is available upon your request. Simply select your desired shipping method at check out.

Shipping Providers

The shipping companies we use are Canada Post and FedEx Canada. Please note FedEX cannot deliver to a PO Box so please specify a physical delivery address for shipping or if you live in a rural location, contact us ahead of time so that we can prearrange Canada Post for you as they do deliver to post boxes across Canada.

Delivery times

Order delivery times are based on the shipping method you have selected. Options available for most products is 1-3 days. As we are living in unprecedented times with the pandemic, please expect delays. We encourage shoppers to track orders online and ensure delivery addresses are entered correctly when ordered and that someone is home to accept your delivery for you to prevent delays. If you require special shipping / delivery arrangements, please contact us ahead of time.

International Shipping

We can ship to virtually any address in the world however extra charges may apply when shipping to international destinations. If you would like to know the cost of shipping, please email us before you place your order so we can search the best rate and shipping provider for your location.
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